786 Cosmetics ships your order the next business day. You can expect to have your parcel in 4-7 business days in the UK.

Deliveries outside the UK are taking much longer due to Brexit. So usually up to 20 days

786 Cosmetics UK is not responsible for any delays on part of the shipping company. Once your order has been shipped, you may contact the shipping company with your tracking number for an update on your parcel.

If you would like to cancel your order, you may message us using the Contact Form on our website. Please include your name, order number, and reason for cancellation. Orders may not be cancelled once they are already completed and being shipped or have been delivered.

Please check your spam folder if the email is still not there, please use the contact form to message us. Please include your full name and address. 

Please check your email for your shipping confirmation email from 786 Cosmetics, which contains your tracking number. You may use your tracking number to view the estimated delivery date of your order. Due to COVID-19, some transit times may be delayed.

Please Note for International deliveries, ie all deliveries to countries outside UK, due to Brexit rules, customers MAY be charged customs duty which will be the sole responsibility of the customer.